FOR RESEARCH USE ONLY99%+ purity · third-party testedCanada-wide discreet shipping
Frequently asked
Your questions, answered.
Everything we get asked before a first order. Still missing something? Email us.
Ordering
You build your order on our site, submit your details, and we contact you within 24 hours to confirm availability, give you the total, and arrange payment privately. We don’t capture payment when you submit. There’s no risk if you change your mind.
Credit card processors don’t currently work with research peptides in Canada. We use Interac e-transfer instead, which is fast, secure, and how most established Canadian peptide vendors operate.
No minimum. We can ship a single vial.
Yes, any time before payment is sent. After payment, cancellation depends on whether the package has shipped. Email us as soon as possible.
Payment
After we confirm your order, we’ll send the total and our e-transfer email. Pay through your bank’s e-transfer, then reply with the security answer. If your bank supports auto-deposit on our end, the security question step is skipped.
All prices are in CAD.
Shipping
Anywhere in Canada. We currently don’t ship internationally.
$20 flat across Canada on orders under $300, and free shipping on orders $300 and over. Customers in the Kelowna area (including West Kelowna, Lake Country, and Peachland) pay $5 on orders under $300.
Most orders ship within 1 to 2 business days of payment if items are in stock. Canada Post Expedited or Xpresspost takes 2 to 5 business days depending on your province. You’ll receive tracking by email once your order is on its way.
Yes. Plain outer packaging, no Croma branding, no product names on the shipping label. Anyone seeing the package will see a regular parcel.
Lyophilized peptides ship at room temperature without issue and remain stable for several weeks in transit. Once you reconstitute them, refrigeration is required. We pack with ice packs only when ambient temperatures warrant it.
Products
Our peptides are research grade, sold for laboratory use only. They are not prescription medications and are not intended for human consumption.
Each lot is tested by an independent laboratory using HPLC and mass spectrometry. Purity is confirmed at 99% or higher before we list it. Certificates of analysis are available on request for any product in your order.
We sell direct from a small Canadian operation with low overhead. We’re not a marketing company, we don’t pay for podcast sponsorships, and we don’t carry a warehouse full of slow-moving SKUs.
Yes, listed under Supplies. You’ll need it to reconstitute most peptides. We currently stock the 10 mL size, which is the standard choice for most research protocols.
Yes. Email us for any order over 10 vials or for compounds not on the public catalogue.
Privacy & discretion
We use it to confirm and ship your order. Nothing else. We don’t share, sell, or use it for marketing without your explicit opt-in. Full details on our Privacy page.
Yes. Use the optional Company / Lab field on the order form.
Other
Yes. Existing customers receive 10% off their next order for every new customer they refer who completes an order. Your referral can use the code REFERRAL10 at checkout and mention you in the Notes field so we can credit your account.
British Columbia, Canada.
Email is the fastest way. We respond within one business day.